Metrics that Matter: Aligning Global TA Metrics with Global TA Strategy
Metrics that Matter_ Aligning Global TA Metrics with Global TA Strategy.mp4 103.41 MB

TA’s #1 most vital contribution to the organization is strategic decision support to business partners. Metrics aid us in providing that support but the lines between measures and metrics are often blurred leading us to report on activities rather than outcomes. 

In this panel we will discuss the difference between activities, processes and outcomes, the difference between metrics and measures, what measures best relate successful TA outcomes to the C-Suite, using dashboards to dynamically track what we need to manage and assess alignment, and producing scorecards that clearly quantify TA’s contribution towards strategic goals.

Join Shally Steckerl of The Sourcing Institute, Glenn Gutmacher of State Street, and TALK’s own Lori Murin as we discover what sorts of metrics actually matter in the world of talent acquisition. Learn how you can become a strategic business partner instead of just an activity driver, as well as how to frame and convey meaningful data to senior leadership in language they understand.

About the Panelists:

Shally Steckerl
Shally is an accomplished Senior Executive with 24 years of success across human resources, talent acquisition, and technology spaces. His areas of expertise include talent sourcing, recruitment strategy, analytics, automation, and change management. He holds a leadership position as a Talent Acquisition Strategy Consultant with Fiserv where he is a subject matter expert and internal consultant on talent intelligence, recruitment technology, reporting and analytics. Shally additionally led as the Director, Global Talent Sourcing for Microsoft and was the Talent Sourcing Leader for Google. Connect with Shally at

Through the TSI Foundation Shally works to reduce unemployment by providing sourcing & recruiting education to military veterans, spouses of active military, disabled individuals, returning citizens and the unemployed with qualifying hardship. Find out more at

Glenn Gutmacher

Glenn has been developing innovative sourcing, recruiting and branding strategies, techniques and tools in scalable, cost-effective ways since the last century in multi-year roles at four multi-billion revenue firms, and conveying best practices to others as a trainer. For the last 5 years, he has led talent sourcing strategies at State Street Corporation (, one of the world's largest custody banks, beginning with a diversity focus in North America and later implementing a global central sourcing function for the company, primarily with a team in India, along with recruitment marketing. He spent the previous 5 years building and managing the talent sourcing function at Avanade, a $2 billion joint venture of Accenture and Microsoft, primarily with a team in mainland China.

Glenn currently volunteers as co-founder and head of the Boston Area Talent Sourcing Association ( and on various committees of the Association of Talent Acquisition Professionals ( began his TA career starting one of the first online job boards for a newspaper chain after graduating from Yale University.

Lori Murin
Lori is a Senior Director at TALK and VP of Customer Success at RecruitiFi, which is a platform that enables companies to manage all agency recruiters more efficiently, saving time, money and improving candidate quality.  RecruitiFi is used by hundreds of Fortune 5000 companies and over 20K agencies on a global basis. To learn more, schedule a time to chat with Lori.
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Thursday, May 28th, 2020
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